
- NancyDear Ms. Grossinger,
I wanted to let you know that I am SO grateful to George Moersch at Grossinger service. I have an extended warranty on my XC 90 through you and had some issues to be addressed. My service light had gone on and I was confused about where to take the car for non warranty issues. George was out of town so I went to HP Volvo, thinking that I had to go to a Volvo dealer.
They did the 45,000 mile service at HP Volvo last week and gave me a list of "necessary" things to take care of on the car....to me both expensive and extensive. Recognizing that my extended warranty with Wheelz might cover some of the expensive problems, I picked up the car and brought it to George at Hyundai service upon his return. He called me today with the list of what is necessary and let me know that Wheelz was covering 2 of the problems. The other services needed were FAR less extensive than presented to me by HP Volvo.
....which serves, once again, to remind me just how fortunate I am to deal with your company and people like George who have my best interest in mind, not to mention avoiding unnecessary expenses.
As always, thank you for being such a great company!
Fond regards,
- Ricky Abt - for autistic kids FOUNDATIONDear Ms. Grossinger,
We want to thank you for donating a Hole-In-One Chevrolet Corvette for our 9th Annual For Autistic Kids FOUNDATION Golf Benefit to be held on Monday, july 12, 2010, at the Glen View Club in Golf, Illinois. The vehicle will be placed on Hole 14 along with a sign featuring "Grossinger Auto Group." Hole 14 is a Par 3, 162-yard hole. We anticipate approximately 220 golfers this year. Thanks again, Caroline, we truly appreciate your generosity.
- Ann Fisher Raney, CEODear Ms. Grossinger,
Sincere thanks for you sponsorship of our upcoming Evening of Appreciation Event, which will be held at the Doubletree Hotel on Monday, July 19, 2010, from 6:00 to 9:00pm.I look forward to thanking you in person for your generosity. Your gift allows us to maintain our treatment and advocacy efforts for our friends and neighbors who are facing the challenge of mental illness. As you well know, current funding for mental health care is precarious and we are doing all that we can to assure our clients and their families that we will continue our mission to provide solid support. Your sponsorship of our event strengthens this effort and I am very grateful.
See you in a few weeks!
Sincerely,
- Joel Katzenberg, Chicago, ILDear Ms. Grossinger,
Your dealership is excellent in every way. If send me the name and email address for someone at Hyundai I'll be happy to let them know just how professional and courteous everyone at your dealership has been. I'll also tell that person that I would enthusiastically recommend to anyone in the market for a new or used car to shop Grossinger Hyundai first.
- Randall Greenberg, Buffalo Grove, ILDear Ms. Grossinger,
I would like to thank your service manager, Mr. Briars for his invaluable assistance last weekend concerning the repair of my vehicle. I have always counted on receiving the highest quality customer service from Grossinger's, and you didn't let me down in that respect. Thanks to you and service adviser, George Moersch, my vehicle is repaired and all other matters were brought to very satisfactory conclusion.
I look forward to a continuation of my customer relationship with you and Grossinger Hyundai.
- Therese Quirk, Chicago, ILDear Ms. Grossinger,
It was a pleasure doing business with you and your very efficient team at Grossinger Hyundai. I would like to thank everyone I came into contact with, starting with Anthony; who answered all my questions over the phone, and met me at the door when I came in to look at cars. Michael then took me for my test drive, answering all my questions I had while driving. After which, Anthony hunted online and Michael called all over trying to find me the car i wanted. Michael and Jose made all the paperwork easy.
You guys are a great team, and I know you will do very well selling the Hyundai line.
The bottom line is I love my new Hyundai, and of course I will tell my friends and co-workers to visit you when looking for a new car.
Sincerely,
GET UP TO THE MINUTE DEALS!